Privacy Policy

1. Information We Collect

1.1. Personal Information

We may collect personal details you provide, such as:

• Name, email address, and contact information.
• Payment details for subscriptions or purchases.

1.2. Usage Information

We automatically collect technical data when you use our platform, including:

• IP address, browser type, device info, and operating system.
• Pages visited, features used, time spent, and other interaction metrics.

1.3. User-Generated Content and AI Training Data

• Product URLs, images, videos, scripts, and other content you upload or provide for ad generation.
• AI-generated ads, including image ads, video ads, UGC content, AI avatar videos, and product photoshoots created using our platform.
• Brand guidelines, logos, fonts, and other brand assets you upload.
• Prompts, instructions, and configuration data used to generate content.
• Feedback, survey responses, or support messages submitted through our platform.

Note: We may use anonymized and aggregated data from AI-generated content to improve our models and services, but we will not share your specific content or identifiable information with third parties without your consent.

2. How We Use Your Information

We use your data to:

• Deliver and improve our AI-powered ad generation services, including URL-to-ad conversion, AI avatar videos, UGC video ads, product photoshoots, and image ads.
• Train and refine our AI models to enhance content quality, accuracy, and relevance.
• Personalize your experience and provide tailored content recommendations.
• Process payments, manage subscriptions, and provide customer support.
• Analyze usage trends, optimize platform performance, and develop new features.
• Communicate product updates, offers, and service-related notices.
• Ensure platform security, detect and prevent fraud, abuse, and violations of our terms.
• Comply with legal obligations and respond to valid legal requests.

3. Sharing Your Information

We do not sell your personal data. We may share it with:

• Trusted third-party partners for infrastructure, analytics, payments, or communications.
• Legal authorities when required to comply with regulations or valid legal processes.
• Affiliates or successors in the event of a merger, acquisition, or asset sale.

4. Data Security

We use industry-standard security protocols, including encryption and secure cloud infrastructure, to protect your data. While we work hard to keep your information safe, no system can be guaranteed 100% secure.

5. Cookies & Tracking

HighReach uses cookies and similar technologies to:

• Enable core functionality and session management.
• Analyze usage trends and site performance.
• Deliver tailored content and marketing.

You can control cookie preferences in your browser settings.

6. Your Rights

Depending on your region, you may have the right to:

• Access your personal data.
• Update or correct inaccuracies.
• Request deletion, where permitted.
• Opt-out of marketing emails or tracking tools.

To exercise your rights, contact us at [email protected].

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices. Please review third-party policies before submitting personal information.

8. Children's Privacy

HighReach is not designed for children under 13, and we do not knowingly collect data from minors.

9. Updates to This Policy

We may revise this policy as our services evolve. The latest version will always be available on our website, with the updated effective date. Continued use of HighReach signifies your agreement with any changes.