Contact Us
Have questions about HighReach? We're here to help. Fill out the form below and we'll get back to you as soon as possible.
Whether you need help getting started with AI ad generation, have questions about our pricing plans, or want to discuss a custom solution for your team, our team is ready to assist.
How Can We Help?
No matter what you need, there's a way to reach us. Choose the option that best fits your situation.
General Inquiries
Have a question about HighReach, our features, or how AI ad generation works? Send us a message and we'll point you in the right direction.
Sales & Partnerships
Interested in HighReach for your team or agency? We offer custom plans for businesses with higher volume creative needs. Let's talk.
Technical Support
Running into an issue with ad generation, billing, or your account? Our support team is here to help you get back on track.
Frequently Asked Questions
Quick answers to common questions about contacting us and getting support.
- How quickly will I hear back?
- We aim to respond to all inquiries within one business day. For urgent support issues, existing customers can reach us directly via the in-app chat for faster assistance.
- Do you offer custom plans for agencies or teams?
- Yes! If you manage multiple brands or need higher volume creative generation, we offer custom plans tailored to agencies and larger teams. Reach out through the form and mention your use case.
- Can I request a demo of HighReach?
- Absolutely. Fill out the contact form with your details and mention that you'd like a demo. We'll schedule a personalized walkthrough of the platform and show you how to generate ads for your products.
- I'm having a technical issue. What should I do?
- For technical support, please describe the issue in as much detail as possible in the message field, including what you were trying to do and any error messages you saw. This helps us resolve your issue faster.